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Frequently Asked Questions

Here you can find answers to the most commonly asked questions.
If you require further assistance, contact our support team or arrange a time for them to call you.


Find the course you’re looking to apply for, and click the Apply Now button near the heading. From here you’ll be asked to provide contact details. Then a Course Consultant will be in contact with you to guide you through the enrolment process, documentation you may need, course fees or how online study works.
All our courses except for the ones listed below are available to international students. Please note that our courses are not available to international students who are holders of an Australian student visa when studying onshore in Australia. Holders of some other categories of Australian visas living in Australia may be eligible for courses. Courses not currently accepting international students:
  • Graduate Certificate of Health Administration
  • Graduate Certificate of Public Health
  • Graduate Certificate of Epidemiology
  • Graduate Certificate of Health Promotion
  • Master of Health Administration
  • Master of Public Health
View our online courses.
Yes, students may be eligible for credit if they have completed units in a related field at a Postgraduate level within the last 10 years. For health courses (faculty of Medicine, Nursing and Health Sciences), you can only apply for credit at a Postgraduate level within 7 years. Contact our support team for details on how to do this through the Web Enrolment System.


Online part time refers to the study load you will be required to dedicate to successfully complete your studies. Students are recommended to dedicate approximately 20 to 24 hours a week in their studies. Monash Online courses are delivered 100% online with no campus attendance required.
Many of our students have full-time commitments outside of work. Our courses are specifically designed to be accessed anywhere, anytime to fit around your busy lifestyle and allow you to study in your own time. Monash Online courses are all 100% online, allowing you to complete your studies with no campus attendance required. You can set your own pace, prioritise your work how best suits and access recorded content to fit around your schedule.
Online teaching staff provide dedicated support via email, discussion forums and regular live sessions.  Students are welcome to post general and topic based questions in their unit discussion boards, to discuss the course content with academics and students within your course community. For individual or personal questions, students can contact their teaching staff directly via email.
Monash Online provides Student Advisers, Online Learning Advisers and study assistance tools to all students.
The Monash Online student advisers are your first port of call when you need support. The student adviser team is available seven days a week to assist with queries about your enrolment, academic skills and technical issues. 
Your online learning advisers (OLAs) are subject-matter experts in each of your units, and can help you through your assessments, provide feedback and assist in applying what you’ve learnt to both your current and future career. 
There are six teaching periods (TP) per year, commencing January, March, May, July, August and October. Each TP runs for six weeks, allowing students to focus on one unit at a time. Students are also given early access to units in Week -1.
Students will have a 1 – 2 week break after each teaching period, with a longer break after the October teaching period across the Holiday / New Year period.
Students will have the opportunity to take a break from their studies in a leave of absence for up to three (3) teaching periods at a time and a maximum of six (6) teaching periods throughout the entirety of their degree.
Whilst there are no exams, weekly quizzes may be required in your unit, and occasionally units will feature and end of TP closed-book quiz. Refer to your course outline and unit information for details of your assessment, or contact your online learning adviser (OLA) for clarification.
Live sessions held in your units will be recorded and uploaded for you to view later via your learning platform. This will allow you to access your content when it best suits you.
Students are encouraged to participate in live sessions and discussion boards, however they will not be penalised if they are unable to do so.
Depending on your unit, group work may be required for some units. Check your unit outline or contact your online learning adviser (OLA) for clarification. If you need support for group work or are having issues, contact your OLA for support.
Assessment tasks vary from unit to unit. Students may be required to submit individual written assessments, essays, reports, case studies, online weekly quizzes, and group presentations. You will have access to all your upcoming assessment tasks in your course outline before you commence your study.
Monash Online provides students with the required readings to all their units. Most of these required readings is provided by the Monash Online Library to students through your online learning platform, Moodle. As requirements differ from each unit, you may be required to purchase additional material. Check your unit outline or contact your online learning adviser (OLA) for clarification.
Device requirements for Windows and OS can be found here:


FEE-Help is available to all Australian Citizens. FEE-HELP may also be available to New Zealand Special Category Visa (SCV) holders, or Permanent Humanitarian Visa Holders who meet the residency requirements. For more information on FEE-HELP or to find out if you are eligible, click here:
To pay for your units up front, access your Fee Statement through the Web Enrolment System.  You can submit payments through Australian Post Billpay, Visa, Mastercard, BPAY or Western Union Global Pay. (Please note: transfer times may vary depending on the payment method selected and can take up to 2 – 5 days). For more information on fees, click here: 

About us

Monash Online is a partnership between Monash University and Online Education Services for the delivery of a suite of Monash University postgraduate courses. Monash University is one of the world’s top universities with 86,000 students across multiple international locations. Monash Online students graduate with a Monash University qualification. Learn more about Monash University.