Restoring public trust by building stronger relationships
Dr. Rai, a former journalist turned academic, addresses public mistrust by teaching the next generation of marketing and communications professionals how to build trust through transparency, ethical communication, and effective design. Passionate about empowering marginalised communities, Dr. Rai uses her expertise to ensure their voices are heard, promoting advocacy on issues such as race, gender, and environmental justice. By addressing the pitfalls of ineffective communication—like those seen during the pandemic—Dr. Rai’s approach equips students in Monash’s Marketing and Digital Communications courses with the tools to rebuild societal trust and create meaningful engagement.
Marketing and Digital Communications
2 minutes